Questions and answers

We took care of your comfort and excellent mood from a purchase in our online store, so we offer three options for receiving your order for free for the most convenient and fast delivery!

Free shipping

Delivery by courier in the city of Kharkov

Delivery with “paying for the order online” throughout Ukraine is free + 5% additional discount to the order

To the New Post Office

We will process your order and deliver it to the nearest New Post office, delivery will take from 1-3 business days.

When returning / exchanging goods, delivery is carried out at the rates of New Mail at the expense of the client. Delivery to post offices outside the regional centers may take an additional 2 business days *

Express delivery

Address delivery by courier "New Mail" to your door in Ukraine

Delivery by courier in Kharkov, time and data for delivery, please coordinate with the manager *

During the holidays, weekends - delivery of the order will take a little longer *

Cash on delivery

Fast, reliable delivery within 1-3 days in Ukraine.

Payment upon receipt, to the amount of the order 20 UAH + 2% for money transfer.

Pickup

Shipment at own expense from our company Samange boutique located at the shopping and entertainment center "Caravan", Kharkiv, st. Heroes of Labor, 7 from 10:00 - 22:00 any day, after confirming the order by the manager on the site.

WHEN WILL I BE SENT AND MY ORDER IS DELIVERED?

- Delivery in Kharkov is carried out on the day of placing the order, or within 1-3 business days;

- Delivery to the regions of Ukraine - within 2-3 business days;

- Delivery times are indicated from the moment the manager approves the order with the client.

DELIVERY OPTIONS?

- Delivery on the territory of Ukraine is carried out by the courier service "New Mail" (addressed, to the offices).

HOW MUCH IS THE DELIVERY COST?

- Delivery of goods from the Samange online store is free of charge for both cash on delivery and online payment.

- Free shipping + commission for the transfer of funds

IS AN OPPORTUNITY TO EXAMPLE?

- You can try on the goods upon delivery to the New Post Office, upon courier delivery;

- You pay for the goods only if you decide to purchase it;

- When trying on, please take good care of the product and do not allow its damage or contamination.

HOW MANY GOODS CAN I ORDER FOR EXAMPLE?

- For 1 time we deliver up to 2 units of clothing;

- When ordering more than 2 units, delivery is prepaid in the amount of 25% of the total amount of the order.

DO YOU HAVE A SHIPPING POINT IN YOUR STORE?

- Yes, you can pick up an order in our company boutique Samange

- SEC "Caravan", Kharkov, st. Heroes of Labor, 7 +380675775579